Website Issues Guidelines

  • Community Manager

    Experiencing an issue can be quite the ordeal, which is why it is important that you do your best to convey as much information as possible in your topic so that we can properly assist you in resolving your issue.

    When making a topic in this section, please include the following:

    • Which page are you experiencing issues with?
    • Which browser are you using? (E.g Chrome, Firefox, Opera, Safari, Edge)
    • Are you browsing from a mobile device?
    • Monitor resolution? (If known, E.g 1920x1080, 2560x1440, 3840x2160)
    • Does the issue persist after reloading the page?
    • Does the issue persist after clearing cache?
    • Does the issue persist after switching to another browser?
    • Steps to reproduce: (E.g “1. Open the dropdown menu.”)

    Thank you for assisting us in helping you!

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